Limit

Restrict the number of records processed or passed forward in the flow.

The Limit feature is available under Flow Transformation.

You can place it immediately after any connector step, such as Zendesk, Salesforce, HubSpot, or others, to control how many items from a returned list should move to the next step.

This is especially useful when you only want to process a subset of records instead of the full list.

Use Case Example

Suppose you are building a flow where you fetch a Zendesk ticket and want to notify only a limited number of collaborators about an update. Zendesk’s Get Ticket action returns a list of collaborator_ids, but you may only want to process the first 5 collaborators.

This is where Limit helps. You can narrow the list, e.g., to the first 5 collaborator IDs, before sending them to further steps such as email, Slack, or additional logic.

How does the Limit feature work?

• After your connector step (for example, Zendesk → Get Ticket), add the Limit step from the Transformation Actions section.

• In the List field, provide the list you want to limit. For example, if you're retrieving ticket details from Zendesk, you can use: {{steps.getTicket.output.ticket.collaborator_ids}}

• In Max Items, enter the maximum number of items you want to allow through. Example: 5

• Choose the starting direction for the limit:

  • From First Item

  • From Last Item

  This defines whether the limit applies from the beginning or end of the list.

• Click Save in the top-right corner to apply the configuration.

• To test the step, use the Dashboard button in the top-right corner.