# Monitoring

To access the monitoring tools, simply go to the **Insights** section in the top navigation bar of your Dashboard.

<figure><img src="https://1255842839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3iSr2Tx8FvvuoLPncziH%2Fuploads%2Fz716i1WowXkbGiflBHWi%2Fimage.png?alt=media&#x26;token=075f8213-2d17-40ca-a638-ac7eaab8fc66" alt="UCL dashboard with the Insights tab highlighted in the top navigation bar, showing connected apps"><figcaption></figcaption></figure>

### Overview Dashboard

<figure><img src="https://1255842839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3iSr2Tx8FvvuoLPncziH%2Fuploads%2FzxW2IlOdCTdcfIcpGiWY%2FScreenshot%202025-09-11%20at%2011.40.40%E2%80%AFPM.png?alt=media&#x26;token=a32f26cf-452e-4ad2-85f2-e0af1c952d21" alt="UCL Insights Overview dashboard showing active tenants, connectors, success rates, and usage metrics"><figcaption></figcaption></figure>

The dashboard represents each action triggered by a connector (e.g., sending a message, syncing data) and monitors them across key metrics:

* **Active Tenants (%)** – total tenants connected and their active percentage.
* **Active Connectors** – number of connectors currently in use.
* **Tenant Request Success Rate** – percentage of successful requests per tenant.
* **Monthly Usage** – number of actions performed this month.
* **Weekly Usage** – number of actions performed this week.
* **Today's Usage** – number of actions performed today.
* **Connection Success Rate** – percentage of successful connector connections.
* **Average API Latency** – average time an API takes to respond.
* **Average Workload Latency** – average time a workload (background process) takes to complete.
* **Total Data Transfer** – total volume of data transferred across tenants.
* **Tenant Usage Summary** – per-tenant details including names, connections, errors, and total data transferred.
* **Most Used Connectors** – list of the top connectors in your workspace.
* **Connection Error Rate** – percentage of connection errors across all tenants.

{% hint style="info" %}
Workspace-specific data is not displayed here.
{% endhint %}

### Tool Usage

* A **graph** shows tool usage trends for the current month (date-wise).
* **App Breakdown** section lists:
  * Tool (the app name)
  * Tool calls
  * Tool used
  * Response usage
* Use the **filter** at the top to switch between current month or current week views.

<figure><img src="https://1255842839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3iSr2Tx8FvvuoLPncziH%2Fuploads%2FtzGwjx5pOQn09J4Qp0CP%2FScreenshot%202025-09-11%20at%2011.40.54%E2%80%AFPM.png?alt=media&#x26;token=86084c46-ae00-467b-9e81-0bb27a999a9a" alt="UCL Insights Tool Usage page with a monthly trend graph and App Breakdown table showing tool calls and response usage"><figcaption></figcaption></figure>

### Logs

The logging system provides detailed visibility into every action performed.

* **Filter by status** to quickly narrow down logs.
* View details for each action, including:
  * Connector name
  * Action performed
  * Status
  * Duration
  * Request time

{% hint style="info" %}
Expand a log entry to view the **full request details**.
{% endhint %}

<figure><img src="https://1255842839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3iSr2Tx8FvvuoLPncziH%2Fuploads%2FvK9yO1BJe7nCQM2RS88F%2FScreenshot%202025-09-11%20at%2011.31.45%E2%80%AFPM.png?alt=media&#x26;token=04b350a0-a725-4d4e-81a2-10666a3384a0" alt="UCL Insights Logs tab showing a table of connector actions with status codes, durations, and request times"><figcaption></figcaption></figure>

By clicking the **→** button, you can access detailed insights for individual logs, including:

* Unique log IDs
* Timestamps
* Detailed request parameters and responses

<figure><img src="https://1255842839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3iSr2Tx8FvvuoLPncziH%2Fuploads%2FYOllbK8W1wyHouVvwDdJ%2Fimage.png?alt=media&#x26;token=b47bfa2e-9d37-4164-a2bc-33bb9a2b8000" alt="Expanded log entry showing request JSON with action ID, parameters, and response timing details"><figcaption></figcaption></figure>

### **Why Monitoring Matters**

* **Privacy & Ownership** – Each tenant's monitoring data is strictly isolated, with full control over their data access and retention policies.
* **Faster Issue Resolution** – Easily trace failures to a specific connector, tool, or tenant.
* **Operational Confidence** – Know which parts of your system are underperforming or underutilized.
* **Security & Compliance** – Every request is tenant-scoped and logged, making audits and access reviews simple.
* **Scalability** – As you grow, dashboards help ensure consistent quality of service across all users.

> UCL doesn't just route and execute, it gives you full observability to manage and optimize your integration layer with confidence.