> For the complete documentation index, see [llms.txt](https://docs.fastn.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fastn.ai/build/unified-apis/inside-a-category.md).

# Inside a category

Opening a category: entities, connection state, providers and endpoints.

<figure><img src="https://1255842839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3iSr2Tx8FvvuoLPncziH%2Fuploads%2Fgit-blob-6f76aa1e2bfc36042f47432526ec730d5d9a9538%2Funified-api-crm-detail.jpg?alt=media" alt="The CRM category, chips reading 10 entities and 12 providers: the Account entity at 0/12 connected, twelve provider rows from Capsule CRM to Zoho CRM each offering Connect, then the endpoint list"><figcaption><p>Nothing is connected here yet, and the endpoints are listed anyway. They exist per entity, not per provider.</p></figcaption></figure>

Opening a category swaps the pane for a detail view with the breadcrumb **Unified APIs / \<Category>** and two chips, *N entities* and *N providers*. **The URL does not change when you do this**, so there is no link you can send someone that opens a category directly.

Each entity gets its own block showing:

* **Connection state**: `0/12 connected` on CRM's `Account`, `0/1 connected` elsewhere. How many of the backing providers this customer has authorised.
* **PROVIDERS**: one row per provider, with a **Connect** button, or **Connected** and a `⋯` menu offering **Add another connection** and **Disconnect default**.
* **API**: the endpoints, filtered by an **All providers** selector, each row with **Copy curl**.

Endpoints follow a consistent shape:

```http
GET  /api/v1/unified/crm/account?page_size=50
GET  /api/v1/unified/crm/account/RECORD_ID
POST /api/v1/unified/crm/account
```

```http
POST /api/v1/unified/crm/note
```

Not every entity supports every verb. `Note` and both Messaging entities (`Channel Message` and `Direct Message`), are create-only.


---

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