Statuses

What Active, Inactive, Expired and Failed mean, and what to do about each.

Status	Meaning	Action
Active	Working.	Nothing.
Inactive	Exists but disabled.	Reconnect from the row menu, or Disconnect if it is genuinely finished.
Expired	The credential ran out and could not be refreshed.	The customer re-authorises through your widget.
Failed	The last verification call was rejected: revoked access, changed password, rotated key.	Same: the customer reconnects.

Expired and Failed connections are the most common cause of "the sync stopped working". Watch them, or set an alert on broken connectors so you hear about it before your customer does.